When I swap my old monitor back in, it works fine. So it's not a computer issue, peripheral driver issue, etc. This all worked correctly with the former Dell Monitor (U3417W) and with a monitor before that as well (U3415W). NOTE: I have the EXACT SAME devices connected to the EXACT SAME computer (via the new monitor) in basically the EXACT SAME way. It is as if the built-in USB port is becoming somehow overloaded and causing device disconnects. When not using these devices, but otherwise having them connected, I do not get any random disconnects. For example, I am able to start a video call (e.g., Zoom), but pretty quickly thereafter the headset will suddenly go dead, or the camera feed will blink out, and I get a bunch of notifications from Windows that devices are disconnecting and reconnecting. The issue I am having is that when I use multiple peripherals at once (e.g., webcam and headset), the USB devices will suddenly disconnect. I have several peripheral devices hooked up to the monitor's USB ports so that I can leverage the built-in KVM/USB hub, including a Logitech Webcam, Plantronics Headset, Dell USB-Speaker, and Logitech wireless mouse dongle. The monitor is connected to my Surface Laptop 3 via USB-C connection. Avoid disrupting normal workflow with silent installation optionįor more information or to receive a quote for Plantronics Manager Pro, please contact your Authorized Plantronics Reseller.I have a new U4919DW monitor that is replacing a previous U3417W.Access intuitive user features such as visible mute status, battery status, and mute control.Enable device-level call control with call answer/end, mute, and volume adjust with supported softphone and UC clients.Improve user performance and experience by ensuring compatibility between audio device firmware and softphone application.Identify compatibility conflicts between softphone and Plantronics Hub versions.View what softphone version is being used with Plantronics products across your organization.Generate inventory and usage reports for all audio devices in your organization.Conveniently troubleshoot and diagnose user issues from a remote location.Configure devices quickly and consistently, at a time that works best for managers and end users.Adjust and implement setting configurations to ensure a seamless end user experience while locking in regulatory compliance settings.Easily schedule and deploy device firmware upgrades.View a summary of all audio devices and Plantronics Hub software at a glance.SIMPLIFY ADMINISTRATION OF PLANTRONICS DEVICES Solution: Plantronics Manager Pro with Plantronics Hub for Windows/Mac IT needs to troubleshoot user issues from a remote location.IT wants to keep track of their audio device inventory.IT needs to push a firmware update to hundreds of users.IT wants to evaluate the effectiveness of their UC deployment, seeing which users are not using their headset. IT needs to modify audio device settings for hundreds of users to comply with company policy.Plantronics Hub for Windows/Mac is a client application that works with Plantronics Manager Pro and allows end users to control the settings on their Plantronics audio device within the parameters established by IT. Plantronics Manager Pro leverages a cloud-based architecture and offers reporting tools that provide new insights into your communications environment. Plantronics Manager Pro is a web-based service that gives IT Managers easy-to-use tools to configure settings and update audio device software and firmware for end-users across the enterprise. Plantronics Manager Pro and Plantronics Hub, both part of our Plantronics Spokes software offering, work together to give enterprises total control and flexibility over their Plantronics audio headsets and devices. Plantronics Manager Pro and Plantronics Hub offer a great solution.įrom Plantronics Manager Pro and Plantronics Hub data sheet: With that comes some challenges in the enterprise space for end-users and IT departments. Many communications and collaboration platforms in the enterprise space requires the use of USB headsets and devices.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |